Address
3F., No. 50, Sec 1, Zhonghua Rd., Tucheng Dist.
New Taipei City 23666, Taiwan
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Contact
- Email: sales@everspring.com
- Tel: +886 2-2260-6868
In order to provide the VIAS service, we sometimes need to collect information about you. This Privacy Policy explains what information we may collect about you, how we use that information, whether we'll disclose your details to anyone else, the use of cookies on the VIAS website.
When you create an account using our online registration system, we may receive personal information about you; currently this information comprises your user name email-address,and optional info location, contact number.
By submitting your details, you enable VIAS (and, if applicable, its security contractors) to provide you with the products, services or activities you select. VIAS may also collect a range of information about the way you use the service. Where users are adding IP cameras to their VIAS account we scan the local network and return information about VIAS network devices on your network to our servers, this is so our system can discover your available IP cameras and add them to your account. We will store this device data in our database for the purposes of support and service improvement - it will not be used for any other purpose. We will capture, process and retain video and audio data recordings from the IP cameras or controllers for the duration of your recording subscription period (for example, 10 or 30 days) and you will be able to access those recordings using the Services during that
time. VIAS may also use cookies (see below for details) and collect IP addresses (an IP address is a number that can sometimes uniquely identify a specific computer or other network device on the internet) from visitors to the VIAS website.
We do not collect or store personal information concerned with payment such as credit card numbers – all payments are processed and handled by our payment processors, currently Paypal ,Google or Apple.
Under the General Data Protection Regulation you remain the owner and data controller of your personal video data. Where we store the data we act as data processor. We will only view your video data with your express permission, as may be required as part of
sharing the information with our security subcontractors in accordance with the strict restrictions set out below.
VIAS will use your personal information for a number of purposes including the following:
To provide our service and to deal with your requests and enquiries, for "service administration purposes", which means that VIAS may contact you for reasons related to the service you have signed up for (e.g. to provide you with password reminders or to notify you that a particular product, service or activity will be suspended for maintenance);
1. Contact you about a submission you have made, including any content you provide;
2. Provide you with information about our services, products or activities;
3. Personalise the way the VIAS service is presented to you;
4. Use IP addresses to identify the location of users, to block disruptive use, to establish the number of visits from different countries and to analyse and improve the VIAS service and provide you with the most user-friendly experience.
VIAS will keep your information confidential except where (I) disclosure is required or permitted by law (for example to law enforcement agencies who require the information from us in a formal legal request or pursuant to court orders or legal process), or (II) we have your consent to disclose the information, or (III) as deemed necessary, in our reasonable discretion, to protect the legal rights or property of VIAS or a customer or third party, or to prevent personal injury, or (IV) in the event VIAS is required to transfer
personally identifiable information to a third party in the event of a sale, merger, assignment, joint venture or other transfer or disposal of all or part of its business.
We hold personal information in electronic formats (including through use of storage in the cloud). We will take all reasonable steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure and against other
misuse. These steps include password protection for electronic files and running anti-
virus software.
In relation to use of our website, please note that our site may contain links to sites of our partners or other third parties. We recommend you check the privacy policies on these sites before posting personal information to them as we cannot accept any responsibility for how they use or disclose your personal information.
For Users with accounts located in VIAS’s European Data Region, all processing of Personal Data is performed in accordance with privacy rights and regulations following the EU Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 (the Directive), and the implementations of the Directive in local legislation. From May 25th, 2018, the Directive and local legislation based on the Directive will be replaced by the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (GDPR), and VIAS’s processing will take place in accordance with the GDPR.
For Users with accounts located in VIAS’s European Data Region, all processing of Personal Data is performed in accordance with privacy rights and regulations following the EU Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 (the Directive), and the implementations of the Directive in local legislation. From May 25th, 2018, the Directive and local legislation based on the Directive will be replaced by the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (GDPR), and VIAS’s processing will take place in accordance with the GDPR.
For Users with accounts in the VIAS US Data Region, VIAS processes data solely in data centers located in the US. VIAS has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the User’s data in VIAS’s possession. VIAS will promptly notify the User in the event of any known unauthorized access to, or use of, the User’s data.
For Users with accounts in the VIAS Canada Data Region, VIAS processes data solely in data centers located in Canada. VIAS has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the Users data in VIAS’s possession. VIAS will promptly notify the User in the event of any known unauthorized access to, or use of, the User’s data.
For Users with accounts in our Asian Pacific Data Region, VIAS processes data solely in data centers located in Taiwan. VIAS has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the Users data in VIAS’s possession. VIAS will promptly notify the User in the event of any known unauthorized access to, or use of, the User’s data.
Cookies are small text files stored on your device when you access most websites. At VIAS we make use of cookies to improve your experience and to provide us with information about how the web site is being used. Our cookies do not store personal
information such as your name or email address.
If, after reading the information below, you have any questions or concerns about our cookie policy please contact us at sales@everspring.com
If you continue to use this website we will assume you consent to the use of cookies for
this purpose.
A full list of the cookies we use can be found below .
In addition to our own cookies, we also use third party tools which also use cookies.
Information about the third party tools can be found below.
You can choose to manage the cookies we use on our website through your internet browser settings at any time. For information on how to do this, follow the appropriate link below.
Internet Explorer: http://support.microsoft.com/kb/278835
Chrome: https://www.google.com/chrome/browser/privacy/
Firefox: http://support.mozilla.org/en-US/kb/Clear%20Recent%20History
Safari: http://support.apple.com/kb/PH5042
Opera: http://www.opera.com/privacy
3F., No. 50, Sec 1, Zhonghua Rd., Tucheng Dist.
New Taipei City 23666, Taiwan